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About - Customer relationship management(CRM)

Wed, 21 Oct 2009 15:33:59 GMT
Customer relationship management (CRM) are methods that companies use to interact with customers. The methods include employee training and special purpose CRM software. There is an emphasis on handling incoming customer phone calls and email, although the information collected by CRM software may also be used for promotion, and surveys such as those polling customer satisfaction. Initiatives often fail because implementation was limited to software installation, without providing the context, support and understanding for employees to learn. Tools for customer relationship management should be implemented "only . Read more...
Latest News from TheDevFactory

TheDevFactory launches the CMSStudio framework

Thu, 04 Mar 2010 14:31:13 GMT
The CMSStudio framework has been designed to give web developers a stable and easy to customize content management framework. view details Current implementations include; Product catalog Property listings Auction listingsEach implementation has a custom designed front end for each customer, while using the CMSStudio backend system to maintain access rights a. Read more...

NovoCRM Express now available in Spanish!

Mon, 01 Feb 2010 05:17:46 GMT
We are proud to announce the release of NovoCRM Express 2.0.0.0... one of the key features was support for other languages in NovoCRM. We have customers in over 30+ countries and we understand that using a software solution on a day to day basis to manage your sales, customers and services would be easier if it was available in your local language... we are glad to say 'Yes, we can!' to multi langauge support in NovoCRM Express. The latest release supports both English and Spanish as a native interface. This means that you can have one database and users can connect and select the language they want to view the c. Read more...

NovoCRM Express 2.0.0.0 released

Wed, 13 Jan 2010 04:28:26 GMT
TheDevFactory.com is proud to announce the release of NovoCRM Express 2.0.0.0. This release is packed with great features that will help you manage your sales, contacts and customers even better. Existing customers can upgrade their NovoCRM Express 1.0.0.0 licenses for Free to the new NovoCRM Express version. Please contacts sales@thedevfactory.com To download the upgrades or a new copy of NovoCRM Express please follow this link http://www.thedevfactory.com/Upgrades.aspx New Features. Read more...

Small business customer relationship management (CRM)

Tue, 10 Nov 2009 16:01:38 GMT
Small Business Customer Relationship Management (CRM) is software forthe small business manager used for the purpose of managing customer relationships. Small Business CRM software can help connect and track revenue, customer activities, and help small businesses deliver more effective and efficient customer service. How can small business CRM systems help you? Take a look at our Features page and see how NovoCRM can help your small business grow (click here). Read more...

About - Content Management(CMS)

Wed, 21 Oct 2009 15:37:41 GMT
A content management system (CMS) such as a document management system (DMS) is a computer application used to manage work flow needed to collaboratively create, edit, review, index, search, publish and archive various kinds of digital media and electronic text. CMSs are frequently used for storing, controlling. Read more...

About - Customer relationship management(CRM)

Wed, 21 Oct 2009 15:33:59 GMT
Customer relationship management (CRM) are methods that companies use to interact with customers. The methods include employee training and special purpose CRM software. There is an emphasis on handling incoming customer phone calls and email, although the information collected by CRM software may also be used for promotion, and surveys such as those polling customer satisfaction. Initiatives often fail because implementation was limited to software installation, without providing the context, support and understanding for employees to learn. Tools for customer relationship management should be implemented "only . Read more...

Using NovoCRM to manage your sales team..

Wed, 23 Sep 2009 03:49:48 GMT
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What you can expect in the ASPPortal .net version

Thu, 17 Sep 2009 11:27:50 GMT
We have been taking a look at what components users utilise most in our popular ASPPortal Content management system, with this in-mind we will be removing some of the section that are not used by users and focus and improve other sections that users ask about most The ASPPortal net version will not include the following sections Forum Calendar RSS Reader The net version will include the following sections News Downloads Poll Blog . Read more...

ASPPortal Free Themes Download

Wed, 16 Sep 2009 13:58:44 GMT
You can now download themes for the ASPPortal content management system from our online upgrades page, click on the link below. Themes Downloads If you have any questions please do not hesitate to contact our support desk. Email: support@thedevfactory.com. Read more...

ASPPortal 4.0.1 Release Notes

Wed, 16 Sep 2009 13:55:39 GMT
Release notes for ASPPortal 4.0.1, this only applies to the SQL version. You can purchase this version for $19 buy using the link below. Buy Now LDAP/Active Directory Login support added, please note that you must create a user in the portal system with the same username as the active directory user as we check this while we login. Fixed User stats that did not display when using MSSQL as your database backend. Added a database connection error debug redirection with help steps. This will allow users to confirm  that the database connec. Read more...

TheDevFactory launches new website

Fri, 11 Sep 2009 14:03:25 GMT
ASPPortal and NovoCRM has consolidated it's website content and release a new website focused on centralizing content and support for our products. The new website includes a new support and knowldegebase system, to view it click on support We will also be able to communicate more with our customers using our new news system. If you have any comments or feedback please send it to support@thedevfactory.com. Read more...

NovoCRM Express 1.0.0.0 released

Fri, 11 Sep 2009 13:42:58 GMT
TheDevFactory.com is proud to announce the release of NovoCRM Express 1.0.0.0. This release is packed with great features that will help you manage your sales, contacts and customers even better. Existing customers can upgrade their NovoCRM licenses for Free to the new NovoCRM Express version. Please contacts sales@thedevfactory.com To download the upgrades or a new copy of NovoCRM Express please follow this link http://www.thedevfactory.com/Upgrades.aspx NovoCRM Expres inlcudes a n. Read more...